Join Our Team!

CityKidz is seeking a passionate & outgoing Community Outreach Specialist to join in our mission of building nurturing personal relationships with children and caregivers. Community Outreach Specialists will have a front row seat as our children grow and dream and see lives transformed. The ideal candidate has experience with Children & Youth, passion for relationship building and having a positive impact within their community.

About CityKidz: 

In Canada, 1 in 5 children is growing up below the poverty line. For generations, poverty has stolen dreams and destroyed futures. At CityKidz, we think it’s time to change that, and we’re looking for committed people who will work with us to help kids dream big dreams and reach their full potential.  CityKidz is a non-profit, Christian organization dedicated to increasing resiliency and inspiring big dreams for Canadian children living in low-income communities by providing inspirational experiences and nurturing personal relationships, one child at a time.

Position Overview:  

The Community Outreach Specialist is a part time, 30 hours/month contract position and member of the Programs team. The Community Outreach Specialist will build and establish nurturing relationships with children and caregivers in a designated service area. They will accomplish this through weekly Home Visits and CityKidz Saturday Programming. Through weekly Home Visits, Specialists provide valuable information about CityKidz programs, events, and policies, ensuring that families are informed and engaged. They actively build relationships, fostering trust and understanding, and work towards creating a supportive network within the community. They only serve as ambassadors of CityKidz but also play a crucial role in identifying and addressing the unique needs of each family.

This position is up to 13 hours per week. 

Work hours will be shared in interview process.

Responsibilities:  

Home Visit Leader:

• Give leadership to designated community in Hamilton 
• Provide communication to registered families regarding CityKidz programs, events and policies
• Consistently build relationships with participants and caregivers
• Recruit new participants using CityKidz enrolment process
• Serve as a brand ambassador of CityKidz, representing faith, hope and love in the community in a safe and inclusive way
• Report any concerns of child safety to the Coordinator of Community Outreach and/or Children’s Aid Society
• Schedule volunteers to support Home Visits 

Saturday Bus Leader:

• Give leadership to transporting children to and from CityKidz programs, maintaining the safety of participants and volunteers
• Create experience of safety, fun and program anticipation and relationship building during bus experience
• Participate in CityKidz Saturday show and be a role model to participants, Jr Leaders and volunteers of how to engage with the show
• Foster relationships with Bus Team Members & Jr Leaders
• Provide coaching to Team Members
• Schedule Bus Team Members for Saturday Program

Saturday Program Support:

• Support CityKidz Saturday program in logistics role

Community Outreach:

• Participate in the planning and implementation of participant recruitment and retention events in the community  
• Research community groups to enhance knowledge amongst volunteers to share information to families 

Administration & Reporting:

• Complete weekly accountability reports and metrics for community outreach work
• Maintain accurate map of neighbourhood 
• Attend monthly Community Outreach Team Meeting
• Attend biweekly 1:1 with supervisor
• Support annual program evaluation process and other community surveys

Qualifications and Demonstrated Skills:  

• Ability to make decisions within policy, with excellent verbal communication
• Know the values and working culture of CityKidz.
• Minimum 21 years of age
• Comfortable working in Microsoft Office, Teams, Canva
• Organized, detail oriented and able to prioritize work
• Ability to work independently with moderate supervision, and within a team
• Ability to develop, schedule and coach a team of 5-10 volunteers
• Comfortable working with diverse multi-faith/denominational communities
• Experience working with vulnerable populations
• Flexible schedule – Evenings & Weekends
• Adaptable and enjoys change
• Demonstrated ability to thrive in a fast-paced organization
• Desire to learn and grow their skills
• Comfortable being on buses
• Has a driver’s license, regular access to a vehicle

 What We Provide: 

• A unique work experience which provides self-satisfaction and the opportunity to create positive change in our community.

• An opportunity to be part of a dynamic team where you will be able to develop your skills and increase your knowledge of the profession.

CityKidz is committed to an inclusive, equitable, accessible workplace, and welcomes applications from racialized communities, persons with disabilities, members of minority groups, and all who reflect the diversity of our community. CityKidz accommodates the needs of applicants under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment and selection process.  Please advise the hiring manager to ensure your accessibility needs are accommodated through this process. 

Thank you for your interest in CityKidz and please note that only successful candidates will be contacted. For more information about CityKidz please visit www.citykidz.ca 

Apply for this job!

CityKidz | Hamilton, ON (Hybrid, 3 days in office / 2 days remote) 
Full-Time, Permanent 

This is not a typical marketing role. 

At CityKidz, marketing and communications are not about promotion for promotion’s sake. They are about invitation, telling the story of hope, resilience, and generosity in ways that honour children, families, and the supporters who walk alongside them. 

We are seeking a Marketing & Communications Coordinator to steward CityKidz’ storytelling and supporter-facing communications as part of our Resource Development team. 

If you are a thoughtful communicator, a strong coordinator, and someone who cares deeply about meaning, clarity, and integrity in storytelling, this role may be for you. 

About CityKidz 

CityKidz is a faith-based, Christian organization that exists to build resilience and inspire big dreams in children and youth living in low-income communities. Our programs are grounded in love, hope, and a belief in the inherent value and potential of every child. 

While our motivation is rooted in the Christian faith, our programs and partnerships are welcoming and inclusive, serving children, families, and communities of all backgrounds. 

About the Role 

The Marketing & Communications Coordinator is a key coordinator of CityKidz’ marketing and communications function, supporting the alignment and execution of supporter-facing campaigns and communications. You will support the clear, consistent, and thoughtful communication of our mission, impact, and opportunities for generosity. 

You’ll collaborate with the Executive Director and work closely with the Resource Development Administrator on campaign direction and messaging. 

This role is about coordination, stewardship, and alignment, not being a one-person creative studio. At the same time, you’re comfortable working directly in design and marketing platforms to make adjustments, refine content, and support execution when needed. You will work closely with internal teams and external creative partners, supporting storytelling, coordinating timelines, and helping ensure our communications reflect who we are and what we stand for. 

This role is designed to grow in responsibility over time as the Marketing & Communications function continues to develop. 

You will be part of a Resource Development team that views fundraising as a ministry of invitation, rooted in authentic relationships and faithful stewardship. 

What You’ll Do: 

• Coordinate supporter-facing communications for fundraising, stewardship, and engagement campaigns 

• Develop draft campaign briefs and messaging direction in collaboration with fundraising and operations teams 

• Coordinate work with freelance writers, designers, videographers, and creative partners 

• Review and refine content for clarity and alignment with CityKidz’ values, escalating more complex or sensitive decisions as needed 

• Support the consistent application of CityKidz’ brand voice and storytelling across print, digital, email, and social channels 

• Coordinate digital advertising, website updates, and multi-channel communications 

• Monitor engagement and response metrics to inform learning and improvement 

You might be a great fit if you: 

• Are a strong coordinator, comfortable working across teams and with external partners 

• Care deeply about storytelling with integrity, especially in mission-driven or nonprofit work 

• Have strong writing and editorial judgment, even if you are not the primary content creator 

• Understand how marketing supports fundraising, stewardship, and relationships 

• Are organized, thoughtful about priorities, and comfortable working with guidance when balancing competing demands 

• Are comfortable working within a faith-based organization and respectful of its values 

What You Bring: 

• 2–5 years of experience in marketing, communications, or fundraising 

• Experience coordinating campaigns and managing external creative partners 

• Comfort working across digital, print, email, and social channels 

• Experience with email marketing tools, design software, websites, and digital platforms 

• Experience in a nonprofit or mission-driven environment is an asset 

Why Work at CityKidz 

• Meaningful, purpose-driven work that makes a real difference 

• A collaborative, values-centered team culture 

• A role designed for sustainability, clarity, and impact 

• Opportunity to contribute to how generosity and impact are communicated 

• Competitive compensation and benefits within the nonprofit sector 

Our Commitment to Inclusion & Accessibility 

CityKidz is committed to building a team that reflects the diversity of the communities we serve. We encourage applications from individuals of all backgrounds, including those who identify as Indigenous, Black, racialized, persons with disabilities, and members of equity-deserving communities. 

CityKidz is an equal opportunity employer. We are committed to providing accommodations throughout the recruitment and selection process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any stage of the application process, please let us know.

Thank you for your interest in CityKidz and please note that only successful candidates will be contacted.

Apply for this job!

CityKidz is looking for an enthusiastic Volunteer Recruitment & Engagement Specialist to join our Volunteer Development team. If you are passionate about community building and have experience in recruitment and volunteer management, this full-time role offers the chance to make a meaningful difference in the lives of children and volunteers.

About CityKidz:

In Canada, 1 in 5 children is growing up below the poverty line. For generations, poverty has stolen dreams and destroyed futures. At CityKidz, we think it’s time to change that, and we’re looking for committed people who will work with us to help kids dream big dreams and reach their full potential. CityKidz is a non-profit, Christian organization dedicated to increasing resiliency and inspiring big dreams for Canadian children living in low-income communities by providing inspirational experiences and nurturing personal relationships, one child at a time.

Position Overview:

The  Volunteer Recruitment & Engagement Specialist, plays a crucial role in attracting, training, and supporting our volunteers. This position supports a positive volunteer experience, from recruitment and orientation to scheduling and recognition, making CityKidz a welcoming place for all volunteers.

Responsibilities:

1. Volunteer Recruitment (25%)
   • Develop and implement strategies to attract new volunteers.
   • Attend community events and collaborate with local organizations for recruitment.
   • Create and post volunteer listings on various platforms.
2. Volunteer Training & Orientation (25%)
   • Design and facilitate information sessions and training for new and existing volunteers.
   • Organize training sessions to communicate CityKidz values, policies, and roles.
3. Hosting and Onboarding New Volunteers (20%)
   • Support new volunteers during Saturday programs, ensuring they feel comfortable and engaged.
   • Pair new volunteers with experienced mentors for their initial shifts.
4. Volunteer Communication & Support (20%)
   • Work with Coordinator of Volunteer Development to plan and prepare group opportunities when requested. 
   • Support with giving Interns daily leadership in their placements.
   • Maintain ongoing communication with volunteers to encourage participation. 
   • Develop regular volunteer newsletters.
   • Maintain volunteer centre and community.
   • Complete volunteer interviews
5. Volunteer Recognition & Engagement Initiatives (10%)
   • Partner with the Volunteer Development Coordinator to implement volunteer appreciation efforts.
   • Collect volunteer feedback to enhance their experience.

Qualifications and Demonstrated Skills:

• 1 year experience in recruitment, training, or volunteer management.
• Strong communication and presentation skills.
• Ability to engage and inspire volunteers with enthusiasm.
• Strong organizational skills for managing schedules and onboarding.
• Flexible to work Saturdays and attend occasional community events.

• Know the values and working culture of CityKidz.
• Comfortable working in a faith-based organization.
• Commitment to valuing and promoting diversity and contributing to an inclusive working and learning environment.
• Proficient with Microsoft Office programs and ability to learn and use advanced technological applications.
• Excellent organization, task, and time management skills.
• Excellent interpersonal, written, and oral communication skills.
• Strong problem solving, training, and personal management skills. Must have initiative and the ability to follow through with little direct supervision.
• Ability to work collaboratively with teams, staff, and volunteers.
• Strong passion for the mission of CityKidz.
• Valid G Class driver’s license and access to transportation.

What We Provide:

• Full-time, 35 hours per week with a mix of onsite, hybrid and community-based work.

• A unique work experience which provides self-satisfaction and the opportunity to create positive change in our community   
• An opportunity to be part of a dynamic team where you will be able to develop your skills and increase your knowledge of the profession 
• A competitive compensation package including benefits  

CityKidz is committed to an inclusive, equitable, accessible workplace, and welcomes applications from racialized communities, persons with disabilities, members of minority groups, and all who reflect the diversity of our community. CityKidz accommodates the needs of applicants under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment and selection process.  Please advise the hiring manager to ensure your accessibility needs are accommodated through this process.  

Thank you for your interest in CityKidz and please note that only successful candidates will be contacted.

Apply for this job!