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Last updated: March 29, 2021 at 9:23 a.m. ET

This information pertains to CityKidz Hamilton only.
For information on our Ottawa or Regina branches please contact them directly.

CityKidz Programs during COVID-19

What do you need to know?

As of Monday, March 29th at 12:01am, the Ontario government has moved Hamilton into the Grey – Lockdown zone with stringent measures and restrictions to control COVID-19 transmission. CityKidz is diligent in following the news, and always seeks to adhere to the highest level of safety and precaution while maintaining a commitment to our mission. With each set of restrictions, we have decided to respond by determining what we can do and maximizing our impact within the restrictions, guidelines and recommendations that are given. 

While our regular programming was put on pause in March, 2020, we have been providing an alternative program experience in line with provincial and municipal guidelines since September. 

With our city’s move into lockdown, we have closed our office to the public. Only essential staff will be on site.

CityKidz Spring Programs

As we begin our programming for the year, we look forward to sharing, celebrating and connecting with our CityKidz children and families in ways that are safe for everyone in our community. 

Home Visits: Until Hamilton returns to the Orange – Restrict zone, we will be making weekly connection calls to all our families in place of our in-person home visits. 

Virtual Programming: New, interactive video content featuring games, challenges and adventures with the CityKidz cast are regularly updated to BigRedBus.caon Saturdays! 

CityYouth: Our virtual youth mentorship programs continues every Wednesday via Zoom. 

Please check here or visit us on Facebook, Instagram or Twitter for updates about our programs. If you have any questions or concerns, please contact Laura Carmichael, Associate Executive Director: / 905-544-3996 Ext. 212  


The health and safety of our community is our primary concern. With the direction of Public Health Ontario and the Occupational Health and Safety Act, we have prepared policies that will keep our kids, families, volunteers, staff, and community safe. We will continue to review directives from the Chief Medical Officer of Health in order to ensure our policies and procedures are up to date. 

About COVID-19

Anyone concerned that they may have been exposed to, or are experiencing symptoms of COVID-19, should contact their primary care provider, local public health unit, or Telehealth (1-866-797-0000).

For more information on how to protect yourself and your community from getting and spreading COVID-19, please visit

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