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Frequently Asked Questions

Before you make your decision, you may have questions.

Can I target my donation to a specific branch or does it go into the general fund?

A gift made in Regina stays in Regina. And the same is true of gifts which specify Ottawa or Hamilton, too. Yes, 100% of your gift goes to the branch of your choosing and you will receive a tax receipt from that branch at the end of the year. You are also welcome to give “where the need is greatest” and your gift will go to our most urgent need.

I'm giving monthly, how can I make changes to my giving, or stop making payments altogether?

For any number of reasons, people make changes all the time. Please contact us by phone or email and we will take care of things quickly and to your satisfaction.

For Hamilton, please contact:
Arlene Harten, Data Entry Specialist, 905-544-3996 x208 • arlene @ citykidz.ca
Nicole Main, Coordinator of Finance, 905-544-3996 x204 • nicole @ citykidz.ca

For Ottawa, please contact:
Wendy Turpin, Branch Coordinator, 613-796-3063 • Wendy @ citykidz.ca

For Regina, please contact:
Donna West, Branch Coordinator, 306-529-8656 • Donna @ citykidz.ca

I'm concerned about my privacy, will you share or sell my information with any other organization?

Your privacy is very important to us. So have no fear, the simple answer is “no.” No, we do not trade, sell or otherwise share your information with any other charity or organization. Please feel free to read our Privacy Policy.

If I provide CityKidz with more than one gift during the year, will I receive multiple tax receipts throughout the year?

Each February, we will issue you one cumulative tax receipt for any and all donations made during the previous calendar year.

My personal information has changed, what do I do?

No problem! Please contact us by phone or email and we will happily update your address, credit card or any other personal information that may have changed.

For Hamilton, please contact:
Arlene Harten, Data Entry Specialist, 905-544-3996 x208 • arlene @ citykidz.ca
Nicole Main, Coordinator of Finance, 905-544-3996 x204 • nicole @ citykidz.ca

For Ottawa, please contact:
Wendy Turpin, Branch Coordinator, 613-796-3063 • Wendy @ citykidz.ca

For Regina, please contact:
Donna West, Branch Coordinator, 306-529-8656 • Donna @ citykidz.ca

Still have questions? We’d love to hear from you. Contact us today.

Financial Accountability

We want as much of your investment as possible to directly impact kids at a deep and sustainable level.
That’s why we make every effort to ensure your gifts make a meaningful difference in the lives of as many children as possible.

Expenses-Pie-Chart-Annual-Report-2019-WEB-CL01

*Based on 2019 Financial Data

Your resources are stewarded wisely.

At CityKidz, we take our responsibility of financial stewardship seriously. We want as much of your investment as possible to directly impact kids at a deep and sustainable level. That’s why we make every effort to ensure your gifts make a meaningful difference in the lives of as many children as possible.
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