2024 Impact Report
Table of Contents
2024 Program Highlights
Message from our Executive Director and Chair of the Board of Directors
“CityKidz is the only consistent thing in my child’s life. Without it, I don’t know where we’d be.” – Caregiver, 2024 Program Evaluation
Dear Friends,
In a world of increasing uncertainty, one thing remained steady in 2024: you kept showing up. And because you showed up, we could show up, and lives were changed.
Consistency is powerful. It’s in the weekly home visits, the buses that roll out on Wednesdays and Saturdays, the warm smiles at every door. It’s the volunteers who keep visiting, the supporters who continue to give month after month, and the leaders who never stop believing in a child’s potential. That unwavering presence builds trust. It plants seeds of hope. It creates the conditions where transformation can take root and dreams can grow.
This past year, you helped make consistency possible for over 800 children and youth:
- 395 new children joined CityKidz, a 229% increase from 2023!
- 14,656 home visits strengthened relationships.
- Over 9,500 meals and gifts shared stability, joy, and love.
Our 2024 evaluation confirmed it: when we show up consistently, change happens. 97% of children said CityKidz helps them feel proud of who they are. Caregivers told us CityKidz isn’t just a part of their week, it’s a lifeline.
As we step into 2025, we remain steadfast in our commitment to Program Excellence, Organizational Effectiveness, and Financial Resiliency, ensuring that long after the first bus ride, the first program, and the first smile, we’re still here, week after week, year after year.
Every volunteer who kept showing up, every supporter who kept believing, every champion who said, “These kids matter”, thank you. You are helping build a future where children not only dream big, but also have the support they need to make those dreams a reality.
Consistency changes everything. And together, we will keep showing up until every child knows they are loved, they are valued, and they are never alone.
With deep gratitude,
Rev. Todd Bender
Founder & Executive Director
David Marks
Chair of Board of Directors
Where Big Dreams Begin
Every child deserves a chance to dream boldly, grow fully, and live with hope, no matter their circumstances.
Mission
Vision
Values
We exist to increase resiliency and inspire BIG dreams for children living in low-income communities by providing inspirational experiences and nurturing personal relationships, one child at a time.
Our BIG dream is that one day, in the not so distant future, we will see an end to child poverty in Canada and every child will have equal opportunity to thrive, to dream big and to reach their full potential.
Who We Serve
CityKidz serves over 800 children and youth in grades 1 – 12, along with their families, in Hamilton, Ontario.
We focus on neighbourhoods experiencing the highest levels of need and the fewest available resources.
Our unique delivery model organizes children into neighbourhood routes to ensure every child is reached where they are.
People of Faith
Our Christian faith compels us to respond to the needs of our children with a focus on those who experience the highest levels of adversity with the least amount of resources.
Community of Hope
We have a confident expectation that each child will rise to their full potential and realize God’s purpose for their life. This inspires us to bring hope to children and to ignite their dreams.
Servants of Love
Because of God’s love for us, we love all children regardless of race, creed, religion, ability or economic status. We believe that to increase resiliency and inspire dreams we must demonstrate unconditional love through nurturing personal relationships one child at a time.
CityKidz Program Model
Children at CityKidz follow a powerful, research-based path that supports them from early childhood through young adulthood.
Programs That Change Lives
The children and families CityKidz serves often face poverty, isolation, and lack of access to safe, supportive environments. Many caregivers describe CityKidz as a lifeline, not just a program, but often, the only dependable space in their child’s life.
For many families, CityKidz is the only place their child feels safe.
It’s the foundation of their weekend routine, social interaction, and emotional well-being.
CityKidz
Grades 1 – 6
Weekly, faith-based programming that fosters self-worth, imagination, and fun.
✔ 766+ children were enrolled
CityYouth
Grades 7 – 12
Mentorship for Youth that is focused on identity, purpose, leadership, and life skills.
✔ Hosted our first-ever CityKidz Job Fair
✔ Attendance grew by 16%
✔ 124 birthday gifts were given
Connects & Cares
Grades 1 – 6 + Families
Home visits: Each family across our 13 routes is visited weekly or biweekly, building relationships with children and caregivers.
CityKidz Cares: Families receive tangible support like grocery gift cards if they’re experiencing extra need.
✔ A critical source of support in neighbourhoods with the fewest resources
Gift of Christmas
Grades 1 – 6 + younger siblings
Personalized Christmas gifts delivered to each child’s home, as well as a festive party and meal.
✔ 398 children and 110 youth attended Christmas parties
Summer to Remember
Grades 1 – 12
Day and overnight camp experiences that produce life-changing moments and long-lasting memories. It is a time of adventure and discovery, of growth and curiosity.
Education Fund
Grades 11, 12 + Post-Secondary
Investing in bright futures beyond high school.
✔ 11 high school students received an Encouragement Award
✔ 15 Post-Secondary Students received bursaries of $1,500
✔ 4 New Post-Secondary Students received support through the Education Fund
Congratulations to our New Education Fund Recipients:
Ben R. Anaejah O. Corina E. Sienna A.
Why CityKidz is Needed – And Working
An in-depth program evaluation affirmed that CityKidz is delivering meaningful, measurable change in the lives of children and families.
From self-confidence to empathy, the evaluation revealed the depth of our reach and the resilience we’re building in our community.
CityKidz is more than a program. It’s often the only consistent, caring presence in a child’s week. For many families, it’s a lifeline in communities where resources are few, but potential is great.
Hope in Quiet Steps: Amiel’s Story
Amiel, 11, isn’t one to jump into new things. Naturally quiet, he surprised his mom by asking to join CityKidz after seeing a flyer at school. That decision changed everything.
At first, Amiel observed. Then he participated, singing on stage, making friends, and even joining Camp CityKidz. Now a proud member of CityYouth, he’s dreaming of becoming a junior leader.
“Since joining, he’s more confident, more engaged,” his mom Rina says. “He couldn’t wait for the program to start again.”
Demarco’s Journey: Built to Last
Demarco has been part of CityKidz for over six years. From Saturdays on the big red bus to thoughtful discussions in CityYouth, he’s grown up with the program, and grown into a leader.
“From day one, I felt happy,” he says. “CityKidz has always been
there.”
For Demarco, that presence came with people like Susan, a volunteer who showed up week after week. “She’s always smiling. Always consistent.”
For his mom, Krystal, CityKidz means family. “They remember every birthday, every little thing. It shows the kids they matter.”
The People Behind The Mission
Our Volunteers: The Heartbeat of CityKidz
To the hundreds of volunteers who made this mission possible in 2024: thank you! You are the early risers, the bus leaders, the behind-the-scenes meal preppers, the listeners and encouragers who bring CityKidz to life. YOU are changing lives.
Volunteers like Susan remind us what connection looks like. Her warmth on the phone leaves supporters feeling seen and valued.
Tania, one of our CityYouth mentors, calls her time with the teens her ‘Vitamin CY.’ Through song, prayer, and laughter, she helps young people shine brighter.
To each of you: thank you for being present.
You are the heartbeat of CityKidz.
Our Supporters: Partners in Possibility
Every generous gift you make, provides a lasting impact. Because of YOU, CityKidz children are building confidence, resilience, and a vision for their future.
Your support means more than funding; it means stability, hope, and the belief that every child matters.
You’re not just funding programs, you’re helping children and youth dream bigger and providing opportunity, and hope for generations to come.
Thank you for believing in our mission and in the potential of every child in our community.
Supporters and Corporate Partners
We are profoundly grateful to our partners and the support of foundations for their generosity and Commitment. Thank you for investing in the long-term sustainability of programs that empower children, break cycles of poverty, and inspire hope for a brighter future.
Premier Supporters
Platinum Corporate Partners
Diamond Corporate Partners
Gold Corporate Partners
Silver Corporate Partners
Bronze Corporate Partners
Special Thanks
900 CHML Children’s Fund
Anthony G. DiCenzo Foundation
Benefaction
Black Family Foundation
Charity of Hope
City of Hamilton, Enrichment Fund
CityView Bus Sales and Service
Congregation of the Sisters of St. Joseph in Canada
D. Joanne Olmsted Family Charitable Fund
Doane Grant Thornton Foundation
Edith Turner Foundation
Enterprise Holdings Foundation
H2H Co. Foundation
Hamilton Spectator Summer Camp Fund
Leggat Auto Group
LiUNA Charitable Foundation
Losani Family Foundation
Mackenzie Investments Charitable Foundation
Mary & Rino Monaco Charitable Foundation
McKeil Family Foundation
Poetz Family Foundation
R & K Fund of the Niagara Community Foundation
Sam & Roma Mercanti Foundation
The Allen & Milli Gould Family Foundation
Weisz Family Foundation
Financial Summary
In 2024, our annual revenue grew nearly 13% from $2,280,795 in 2023 to $2,604,040, an encouraging leap toward long-term financial resiliency. This increase enabled us to grow our programs and deepen our impact without compromising sustainability. Results affirm that our supporters believe in our mission and the future we’re building together.
*Financial values are based on approved draft Audited Statements. Our T3010 and Financial statements will be available in June at citykidz.ca.
2024 Strategic Priorities
Program Excellence
There was a 229% increase in program enrolment from 2023, resulting in 395 new children joining our programs. In 2024, we completed our Program Framework Evaluation Assessment, reaffirming our model’s strengths and identifying key growth areas.
Operational Effectiveness
CityKidz upgraded bus operations for improved safety and reliability across all 13 routes. We closed key technology gaps, streamlining internal communication and systems, and invested in staff training. These investments laid the groundwork for stronger delivery and a more resilient organization.
Financial Resiliency
Annual Revenue grew from $2.28 million to $2.6 million in 2024. This increase enabled us to grow our programs, deepen our impact and increase sustainability.
2025 Strategic Priorities
In 2025, CityKidz entered the second year of our three year strategic plan. A plan rooted in consistency, growth, and unwavering commitment to the children and families we serve. We remain focused on 3 key priorities that guide our work as we build on momentum and deepen our impact across every program and in our community.
Program Excellence
Operational Effectiveness
Financial Resiliency
In 2025, we will continue to refine and expand the initiatives launched in the past year.From strengthening our programs and community support, enhancing internal systems, deepening supporter engagement, and exploring diverse revenue streams, our goal is to remain adaptable, resilient, and forward-thinking. We will also begin laying the foundation for long-term projects that reflect our belief in lasting, generational impact.
Above all, we remain committed to walking alongside children in Hamilton’s most under-resourced communities, empowering them to dream boldly, grow fully, and know they are deeply valued.
Join Our Mission!
At CityKidz, we believe every child deserves the chance to thrive, dream big, and achieve their full potential.
If you’re looking for a meaningful way to make a difference consider volunteering with us or becoming a monthly supporter.
Volunteer with Us
Are you ready to spark joy, create connection, and make a real impact in a child’s life? Join our passionate team of CityKidz volunteers!
Why volunteer with CityKidz?
- Shape young lives through meaningful relationships
- Be part of a vibrant, purpose-driven community
- Grow your skills and discover your strengths
Current Volunteer Roles Include:
Bus Team Members • Bus Drivers • Youth Mentors • Food Prep Helpers • Home Visit Team Members and more
Ready to start?
Sign up for an info session at citykidz.ca/volunteer or call 905-544-3996 Ext. 225
Become a Monthly Supporter:
Join our Community of Hope
Monthly giving is one of the most powerful ways you can support children and youth.
By joining our Community of Hope, you provide consistent, reliable support for children and youth in Hamilton.
Your monthly gift will provide:
- Long-term impact for children in low-income communities
- A deeper connection to the stories you’re helping shape
- Effortless and affordable giving – you choose the amount and can adjust it anytime
Start your journey of ongoing impact today.
Visit citykidz.ca/monthly-giving or call 905-544-3996 Ext. 215 to learn more.
Volunteers Transform Lives
Whatever your time, whatever your talents, you can make a transformative difference in a child’s life.
Stay Connected
I would like to receive email updates from CityKidz.
Inspire Big Dreams
Help us build strong foundations of faith, hope and love into children’s lives and watch them thrive.